01
CUSTOMER EXPERIENCE
AI WhatsApp Concierge
Turn WhatsApp into a 24/7 customer service and sales channel that answers, qualifies, books, and hands off with care.
AI AUTOMATION FOR AMBITIOUS BUSINESSES
Turn conversations into customers.
Turn busywork into growth.
We design practical AI systems that respond faster, capture more opportunities, and keep your business moving around the clock.
Strategy-led. Human-centered. Built around your business.
AI CUSTOMER SERVICELEAD CONVERSIONWORKFLOW AUTOMATIONCLIENT RETENTIONBUSINESS INSIGHTS
THE SPARK BEHIND SMARTER BUSINESS
We do not automate for the sake of technology. We automate for impact.
Every business has moments where opportunity slows down: an unanswered message, a forgotten follow-up, a repetitive task, or information trapped between disconnected systems.
Spark transforms those moments into seamless customer journeys and efficient workflows. The future is not less human. It is people doing their best work, supported by technology that never loses sight of the customer.
OUR AI AUTOMATION SOLUTIONS
Start with one bottleneck.
Build a smarter business around it.
02
LEAD CONVERSION
AI Website Concierge
Give every visitor immediate, informed support and guide high-intent prospects toward the right next step.
03
CLIENT OPERATIONS
Booking & Client Journeys
Connect inquiries, scheduling, reminders, rescheduling, follow-ups, and reviews in one effortless experience.
04
TEAM EFFICIENCY
CRM & Workflow Automation
Connect the tools your team already uses and remove repetitive tasks, duplicate entry, and manual chasing.
05
REVENUE GROWTH
Lead Recovery & Retention
Follow up intelligently, revive unfinished inquiries, re-engage past customers, and protect valuable relationships.
06
BUSINESS INTELLIGENCE
AI Reporting & Insights
See response times, conversions, recovered opportunities, and outcomes in clear, useful reporting.
FEATURED SOLUTION
Your best receptionist
never misses a message.
The Spark AI Concierge gives customers fast, consistent support on WhatsApp or your website while your team focuses on the conversations that need a human touch.
See what we could automate- Respond instantly, including after hours
- Answer from approved business information
- Capture, qualify, and guide new leads
- Support bookings and timely follow-ups
- Escalate sensitive requests to your team
- Measure conversations, leads, and outcomes
FROM AUTOMATION TO FULL-SERVICE GROWTH
Start with a smarter system.
Scale into a complete marketing engine.
As your needs grow, Spark can unite the technology with the strategy, content, campaigns, and creative execution that bring your brand to market.
Brand & Marketing Strategy
Positioning, audience strategy, messaging, customer journeys, and practical growth roadmaps.
Content & Social Media
Content strategy, campaign concepts, editorial planning, social storytelling, and production direction.
Campaigns & Paid Media
Integrated campaigns, digital advertising, landing experiences, lead generation, and conversion optimization.
Lifecycle Marketing
Email, messaging, retention, reactivation, reputation, and loyalty journeys powered by intelligent automation.
MORE WAYS TO BEGIN
Learn it. Prepare for it.
Then put AI to work.
Not every business needs to begin with a full implementation. Start with practical knowledge or prepare your team for confident adoption.
Practical AI knowledge, made useful.
Guides, ebooks, templates, workshops, and short learning experiences for business owners and teams ready to understand and use AI with confidence.
- Business-focused guides and ebooks
- Templates and implementation tools
- Workshops and short courses
Prepare your people and processes.
Move from AI curiosity to an actionable plan through workflow discovery, tool selection, team onboarding, responsible-use guidelines, and adoption support.
- AI readiness and opportunity assessment
- Team training and onboarding
- Implementation and adoption roadmap
WAYS TO WORK WITH US
Built for where you are now.
Designed to scale with you.
Spark Start
Launch one focused AI concierge or high-impact workflow.
- Automation opportunity audit
- AI WhatsApp or web concierge
- Essential integrations
- Testing and team handover
Spark Growth
Connect automation to a consistent customer growth engine.
- CRM and booking connections
- Email and lifecycle journeys
- Lead recovery campaigns
- Reporting and optimization
Spark 360
Bring strategy, creative, campaigns, and automation under one roof.
- Brand and marketing strategy
- Content and social media
- Campaigns and paid media
- Integrated performance reporting
Every engagement is scoped around your systems, complexity, and business goals.
THE IGNITION FRAMEWORK
From operational friction
to measurable impact.
Discover
Find where time, leads, and momentum are being lost.
Design
Map the ideal experience, safeguards, and systems.
Build
Create the automation around your real business.
Launch
Test, train your team, and introduce it safely.
Optimize
Measure outcomes and improve as you grow.
GLOBAL PERSPECTIVE. HUMAN PRECISION.
Big-picture thinking,
built for real-world operations.
Spark Global Agency was founded by Beatriz Hutchings, drawing on more than 20 years of experience delivering complex, high-stakes projects across global stages, international teams, and diverse audiences.
Today, that experience powers a new mission: helping businesses adopt AI with clarity, creativity, and operational discipline. We translate ambitious ideas into useful systems that teams can trust and customers enjoy using.
StrategicExperiencedHuman-centeredResults-driven
LIVE
SPARK LIVE · PREMIUM ADD-ON
When your story needs to step off the screen, we bring it to life.
Extend your brand into meaningful real-world moments through live experiences, experiential campaigns, brand activations, and interactive storytelling. Built with the same strategy, creative precision, and operational discipline that power our digital work.
Explore Spark LiveAIWITH A HUMAN STANDARD
Automation should strengthen trust, not replace it.
We design around approved business information, clear escalation rules, human handoff, privacy-conscious workflows, and practical quality controls.
YOUR NEXT OPPORTUNITY
Where is your business losing
time, leads, or momentum?
In one focused conversation, we will identify practical automation opportunities and outline the next step.
Book an automation discovery callSTART A CONVERSATION
Tell us where the work
slows down.
Share the process, customer journey, or recurring task you want to improve. We will come back with a practical next step.
hello@sparkglobalagency.com